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OTA Reconciliation

The purpose of this proposal is to outline the process and steps involved in OTA (Online Travel Agency) reconciliation. OTA reconciliation is a crucial process that involves verifying reservations, commission amounts, and resolving any discrepancies or disputes with the respective brands. This proposal will provide an overview of the reconciliation process and highlight the key steps involved in ensuring accurate commission calculations and resolving any discrepancies effectively.

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OTA reconciliation is a crucial process that involves verifying reservations, commission amounts, and resolving any discrepancies or disputes with the respective brands. This proposal will provide an overview of the reconciliation process and highlight the key steps involved in ensuring accurate commission calculations and resolving any discrepancies effectively.

Objectives

The main objectives of OTA reconciliation are as follows:

  • Verify reservation details for each booking made through the OTA.
  • Validate commission amounts based on the agreed upon terms with the brand.
  • Identify any discrepancies between the commission amounts received and the expected amounts.
  • Resolve any disputes by initiating requests to the respective third parties.
  • Ensure timely refund of any disputed commission amounts.
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The Categories In Which We Will Help You

  • In this step, relevant data will be collected from the OTA and the brand. This includes reservation details, commission amounts, and any additional information required for reconciliation.
  • The collected data will be meticulously compared and verified against the agreed-upon terms between the OTA and the brand. This step ensures accuracy and identifies any discrepancies.
  • If any discrepancies are found during the verification process, they will be documented and flagged for further investigation. Discrepancies may include incorrect commission amounts, missing reservations, or any other inconsistencies.