InnGenius

Welcome to Inngenius - Your All-in-One Solution for Hotel Management

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Elevate Your Hotel's Efficiency and Revenue

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Streamlining OTA Reconciliation: Ensuring Accuracy and Refunds for Hotels

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InnGenius Software

InnGenuis Dashboard

Our InnGenius App

Discover the ultimate software solution designed to streamline every aspect of your hotel operations

Introducing Our All-in-One Hotel Management Platform

1. Effortless Bank Reconciliation
Automatically sync all credit card transactions and cash deposits between your PMS and bank. Say goodbye to manual mismatches — we handle the matching and reconciliation for you.

2. Chargeback Recovery Made Easy
Lost money due to chargebacks? Our system instantly identifies disputes, pulls in all necessary documentation, and helps you recover as many chargebacks as possible — saving you time and revenue.

3. Seamless OTA Reconciliation
Fully automate your reconciliation process with Booking.com, Expedia, and CLC. Discrepancies are flagged, disputed, and resolved — all within the PMS — so nothing slips through the cracks.

4. Transparent Virtual Card Management
View and track your virtual card balances from the past year in one easy-to-access dashboard. See activity trends, monitor expenses, and plan with confidence.

Ready to See It in Action?

Tired of juggling spreadsheets, mismatched payments, and OTA confusion? Our all-in-one Hotel Management Platform takes the complexity out of your financial operations.

New Releases
New
Revenue Management

Revenue Management

We are excited to announce the launch of our Revenue Insight Service on the Inngenius platform! This powerful new feature is designed to empower hotel owners and management teams with real-time, data-driven insights across all their properties.

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New
Night Audit Reconciliation

Night Audit Reconciliation

We’re pleased to introduce the Night Audit Reconciliation Service on the Inngenius platform — your trusted tool for ensuring accurate and transparent financial reporting at the close of each business day.

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What We Offer

Revenue Management

Our Revenue Insight Service is designed to empower hotel owners and management teams with real-time, data-driven insights across all their properties. Leveraging the Inngenius platform, we provide clear, visual analysis of key revenue metrics—allowing for smarter, faster business decisions that drive growth.

Daily Revenue Analysis
Multi-Property Comparison
Performance Variance Tracking
Smart, Actionable Insights
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Revenue Management

Bank Reconciliation

Our Bank Reconciliation feature automatically matches daily deposits from any U.S. bank with PMS system data, including cash, direct bill, Amex, Visa, Discover, and MasterCard transactions. Hoteliers no longer need to manually check statements—our system highlights discrepancies with red/green indicators, saving time and providing clear, real-time revenue insights.

Automated Daily Reconciliation
Covers All Payment Types
Real-Time Revenue Tracking
Discrepancy Alerts
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Bank Reconciliation

Night Audit Reconciliation

Our Night Audit Reconciliation Service ensures accurate and transparent financial reporting at the end of each business day. Using any Property Management System (PMS), we verify and reconcile all guest payment transactions, including cash, check, Visa, and MasterCard payments.

Transaction Verification
Discrepancy Detection
Detailed Reporting
Final Audit Summary
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Night Audit Reconciliation

OTA Reconciliation

OTA reconciliation is a crucial process that involves verifying reservations, commission amounts, and resolving any discrepancies or disputes with the respective brands. This proposal will provide an overview of the reconciliation process and highlight the key steps involved in ensuring accurate commission calculations and resolving any discrepancies effectively.

Verify reservation details for each booking made through the OTA.
Validate commission amounts based on the agreed upon terms with the brand.
Identify any discrepancies between the commission amounts received and the expected amounts.
Resolve any disputes by initiating requests to the respective third parties.
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OTA Reconciliation

Labor Management

Hotel Labor Management provides complete, real-time labor monitoring, scheduling, and time and attendance for hotels. As we are experts in all aspects of hotel labour management, delivering significant cost savings while decreasing the time required to create and manage departmental and staff schedules.

A mounted tablet or mobile device captures the employee’s face.
AI confirms the identity immediately.
The system logs the exact time of arrival and departure with GPS and photo evidence.
Optional temperature checks and mask detection are available (especially after COVID).
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Labor Management

Account Payable

Discover the intuitive and intelligent InnGenius hotel accounting software by InnGenius. Designed to help hoteliers manage their accounts and employees across multiple properties, InnGenius offers a wide range of features to streamline your operations.

Accounts Receivable Management
Integrated Documents Image
Cost Control
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Account Payable

Event Management

Every event, no matter how simple or complex required detail planning and organization. PSM help you in this by creating an accurate budget to marketing your event. We help you in every aspect from planning to execute your event.

Register and manage attendees
Track event-related tasks and logistics
Create and share schedules
Communicate with your team and vendors
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Event Management

Task Management

Task Management System enables the creation and assignment of tasks to employees across various hotels. It allows for the designation of reviewers and approvers, facilitating accurate tracking of task statuses. The system ensures precise task workflow management and facilitates the creation of dynamic forms to collect task data based on intervals.

Task creation with deadlines and assignees
Progress tracking and status updates
Priority flags and due date alerts
Collaboration tools like comments, file sharing, and notifications
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Task Management

Call Recording

InnGenius offers Voice Recordia, a customized voice solution for your hotel. Voice Recordia is a call recording and analytical software developed by our telecommunication engineers and trusted by renowned hotel chains like Holiday Inn and Comfort Suites.

Resolving disputes with clear evidence.
Monitoring staff professionalism.
Training new employees with real call examples.
Verifying bookings, instructions, or complaints.
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Call Recording

Post Engagement

Post-engagement is a game-changer tool that helps hoteliers as it works on open pricing strategy, influence hoteliers for decisions by showing them their competitors hotels room rate, feedback,reviews across hotels different sites.

Monitor your hotel's listing prices on OTAs
See how your rates compare with similar hotels nearby
Notice sudden drops or increases in rates from competitors
Keep track of guest reviews and ratings on each platform
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Post Engagement

Documents Management

Document management enables hotels and hospitality companies to streamline electronic and paper documents in automated workflows in order to gain the control required to ensure smooth operations, data compliance, and cost reduction.

Store documents securely in the cloud or on your server
Organize files with tags, folders, and access controls
Track versions and document history
Share files with internal teams or external partners easily
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Documents Management

Integrated with Leading OTAs

OTA
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PMS Franchise
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Our Apps
InnGenius

InnGenius

InnGenius FaceClock

InnGenius FaceClock

GCAM Memphis

GCAM Memphis

Triad Social Group

Triad Social Group

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